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English (United States) Back

Contact Us

Remote Support Options:

Be prepared

Please have the serial number of the hardware in question available before initiating a service transaction.


Dentsply Sirona

13320-B Ballantyne Corporate Place
Charlotte, NC 28277

1.704 587 0453

Business hours:



Press 1 for Order Status, Product availability and Returns


Press 2 for Galileos and Orthophos Units, Heliodent, Schick, Chair, Laser or Intruments


Press 3 for CAD/CAM Technical Support


Press 4 for for Infinident


Press 5 for Treatment Center and Cabinet Technical  Support


Press 9 for dial by extension

If applicable please have your ticket number available when calling.
If you do not have a ticket number we will need the office information and the serial number of the device in question.

Outside of our regular business hours or for non-urgent matters you can reach us through the contact form available  HERE
A customer service representative will contact you in the morning of the next business day



Contact the Technical  Academy:
(Technical Training classes for Dealer Technicians)