Technical Bulletin - Updated 1/17/25
DSIO - IOSS v3.2 Integration Partners & Process
1/17/2025:
With support for legacy Schick drivers coming to an end, the path forward is integration with Sidexis 4.4 or IOSS (Intraoral Sensor Software) compatible partners. Please review the discontinuation letter and the current list of partners utilizing DSIO Integration.
Additionally, documentation is available for prospective partners on integrating DSIO into their software.
- Download - Discontinuation Letter and Current Integration Partner List
- Download - DSIO 3rd Party Integration Process Overview
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Support for Schick Driver v5.16, Schick AE Interface driver and CDR Intraoral TWAIN ended on December 31st, 2024.
Please transition to the IOSS v3.2 driver for continued support.
Technical bulletins are also available in the Dealer and User Imaging sections.Â
To ensure the integrity and authenticity of the software, a checksum document is available for download here.
Discontinuation of CDR DICOM & Related Products
6/27/2024:
Support for Schick CDR DICOM software ended on October 1st, 2021.
Existing support for related drivers and products will end December 31st, 2024.Â
In continued efforts to offer an optimal customer experience with all Dentsply Sirona product and services, we recommend using Sidexis 4 v4.4.
- Download - Discontinuation letter for CDR DICOM and related products.
- Download - Sidexis 4 Upgrade Path for CDR DICOM Customers
- Download - Technician instructions for transitioning from CDR DICOM to Sidexis 4 v4.4.Â
Please visit the Imaging Site Survey for Sidexis 4 System Requirements and Compatibility.Â
Schick 33 - 12th Gen CPU & Core Isolation Issues
2/16/2023:
A known issue with 12th generation Intel Processors causes issues with capturing images using Schick sensors.
Please visit the Imaging Site Survey for Sidexis 4 System Requirements and Compatibility.Â
To ensure the integrity and authenticity of the software, a checksum document is available for download here.
Sidexis Software Plugins
Software is specific to the Sidexis version listed in the description.
Remove previous Schick Drivers and CDR TWAIN if transitioning to Sidexis.
Schick USB 3.0 Interface Firmware v1.5.140 Update
9/3/2024:
This is a required update for the Schick USB 3.0 Interface for users of 3rd party Imaging software that do not use Sidexis 4 with the IOSS v3 software.Â
                                             Supported: Schick 33 and Schick AE with the USB 3.0 Interface.
3rd Party Integration
IOSS Compatible Integration
Schick Sensor Cable Conversion to 3.0
Video Tutorial
How to upgrade the Schick 33 sensor cable to the new 3.0 interface.
Click Here for additional Video Tutorials.
Schick Sensor Cable Replacement
Video Tutorial
How to replace the Schick 33 sensor cable.Â
Click Here for additional Video Tutorials.
- Download - Schick Cable Replacement Instructions
Documentation
- Download - Sidexis Compatibility List
- Download - Sensor Care Instructions
- Download - Schick USB Module and Sensors Guide
- Download - Schick 33 Quick Start Guide
- Download - Schick AE & 33 Technique Factor Guidelines
- Download - Schick AE Operating Instructions
Please visit the Imaging Site Survey for Sidexis 4 System Requirements and Compatibility.Â
To ensure the integrity and authenticity of the software, a checksum document is available for download here.
Sidexis Software Plugins
Software is specific to the Sidexis version listed in the description.
Remove previous Schick Drivers and CDR TWAIN if transitioning to Sidexis.
- Download - Sidexis 4.4 - Intraoral Sensor Software v3.2 -Â Release Notes
- Download - Sidexis 4.3.x - Sidexis 4 Sensor Plugin v2.2
- Download - Sidexis 4.2 - Sidexis 4 Sensor Plugin v1.1
- Download - Sidexis XG / Sidexis 4.1.x - XIOS XG Plugin v1.4
3rd Party Integration
IOSS Compatible Integration
See 12th Gen CPU Technical Bulletin for driver installation issues.
Schick Sensor Cable Replacement
Video Tutorial
How to replace the Schick 33 sensor cable.Â
Click Here for additional Video Tutorials.
- Download - Schick Cable Replacement Instructions
Documentation
- Download - Sidexis Compatibility List
- Download - Sensor Care Instructions
- Download - Schick USB Module and Sensors Guide
- Download - Schick AE & 33 Technique Factor Guidelines
- Download - Schick 33 USB 2.0 Operating InstructionsÂ
For customers who are unable to use the latest software due to incompatibility or lack of integration with their third-party applications, we continue to offer our legacy and discontinued software in this section. Please note that development for these legacy products has ceased. The provided software and drivers are available "as-is", and no support will be offered for them.
3rd Party Integration
Legacy Schick AE / 33 USB 2.0 and 3.0 Interface Drivers
Driver development ended after Windows 10.
Support for Legacy drivers and CDR TWAIN ended on December 31st, 2024.
- Download - Schick Legacy Driver Installation Guide
- Download - Schick AE / 33 USB 3.0 Interface Driver
- Download - Schick Driver v5.16
- Download - CDR Intraoral TWAIN Driver
See 12th Gen CPU Technical Bulletin for driver installation issues.
Schick 33 - 12th Gen CPU & Core Isolation Issues
2/16/2023:
A known issue with 12th generation Intel Processors causes issues with capturing images using Schick sensors.
Schick WiFi - Discontinued
Drivers
- Download - Schick WiFi Driver v3.0.1 - Windows 7 / 8 Pro
Documentation
Schick CDR 2000 - Discontinued
Drivers & Firmware
- Download - CDR 2000 USB Driver - Windows 7 32bit only
- Download - CDR 2000 Firmware v36
HS Remote - Discontinued
Drivers & Update
- Download - CDR HS USB Remote Driver - Windows 7
- Download - CDR HS Remote Driver for CDR 2.6 Software - Windows 95/98/2000
- Download - CDR HS Remote Activation Update for CDR 2.6 Software
CDR PlusWire - Discontinued
Utility
- Download - CDR PlusWire Cable Replacement Utility
Documentation
CDR Wireless - Discontinued
Drivers
- Download - CDR Wireless Driver - Windows 7 32bit only
- Download - CDR Wireless Driver - Windows XP only
Please be advised that software and driver development for these legacy products has been discontinued. Any provided software or drivers are offered as-is, and no support will be available for them.
CDR PanElite - Discontinued
Drivers & Firmware
Documentation
CDR PanX & PanX-C - Discontinued
Drivers
- Download - CDR PanX PCI Driver - Windows XP only
- Download - CDR iPan Standard USB Driver - Windows 7 32bit only
- Download - CDR PanX HS Driver - Windows 7 32/64bit
Documentation
CDR Pan & iPan - Discontinued
Drivers & Utility
- Download - CDR Pan PCI Driver -  Windows XP only
- Download - CDR iPan Standard Driver - Windows 7 32bit only
- Download - CDR iPan HS Driver - Windows 7 32/64bit
- Download - CDR iPan Calibration Utility
Documentation
Please be advised that software and driver development for these legacy products has been discontinued. Any provided software or drivers are offered as-is, and no support will be available for them.
SiroCam UAF Plus - Discontinued
Drivers
- Download - SiroCam UAF Plus Driver - Windows 7 / 10
- Download - SiroCam UAF Plus Twain Driver v1.4 - Windows 7 / 10
- Download - Sidexis 4.2+ Video Plugin v2.0.37
USBCam 4 - Discontinued
Drivers & Documentation -Â Driver development ended after Windows 7.
- Download - USBCam 4 Driver - Windows 7
- Download - USBCam 4 TWAIN Driver (USBCam 4 Software must be installed)
- Download - USBCam4 User Guide
Sidexis 4 Software Plugins
- Download - USBCam4 Tether Application
- Download - USBCam4 Tether User Manual
- Download - Sidexis 4.2+ Video Plugin v2.0.37
USBCam 2 - Discontinued
Drivers -Â Driver development ended after Windows 7.
- Download - USBCam2 Drivers - Windows 7 32bit only
- Download - USBCam2 64bit Beta Drivers
Documentation and Compatibility Fixes
USBCam - Discontinued
Drivers -Â Driver development ended after Windows 7.
- Download - USBCam Drivers - Windows 7 32bit only
Documentation
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